Natasha with student 

Common Student Concerns

The students you coach will have questions about a variety of issues ranging from course requirements to how to talk to faculty to how to manage their time more effectively.  Refer to the Information and Resources for Students page as needed for answers to common questions about educational technology, campus resources, and student success tools.

Emotional Intelligence

Emotional intelligence could be defined as understanding emotions as they occur and using those emotions effectively.

Emotional intelligence (EI) is a valuable skill for coaches and students to develop.  An Innovative Educators webinar "Emotional Intelligence and the College Coach Approach" by Lisa Decandia and Steve Fishman (2012) created a list of questions coaches can use to model EI and enhance the coaching process.  They also provided a list of resources that can help us draw the connection between EI and academic success.

Effective Coaching Questions

EI and Academic Success

Current webinars for student coaches and tutors about student success strategies.