Communicating Effectively with Faculty

Do you have a question for a professor that you don't quite know how to communicate? Have your past communications with faculty members been ineffective? Are you unsure of why professors have not responded to your email messages?

The following communication tips and examples will enable you to create successful messages to faculty, and in turn, get the responses you need.

Use your student email account when sending messages to faculty. Professors are more likely to open emails from reputable addresses.

Guidance for Email Etiquette:

  • Include a descriptive subject in the subject line (e.g. "Question about paper"). It's always a good idea to incorporate the course name/number as well. Avoid urgent demands such as "Immediate response needed."
  • Begin your message with a respectful salutation: "Dear Professor __________,"
  • Make your email clear and concise, with focused and succinct questions. After all, faculty members get many emails every day. 
  • Ask for your professor's permission before sending an entire paper/document.
  • Do not use all capital letters. It's not a shouting match.
  • Do not use emoticons or smileys.
  • Avoid Facebook, text, and IM-ing lingo and abbreviations.
  • Check your spelling, grammar, and punctuation.
  • End your message with an appropriate sign off (e.g. "Best wishes," or "Regards,"), as well as your entire name (no nicknames!).
  • Always acknowledge your professors' responses to your emails, and thank them for their time.

Basic Communication Tips:

Oral Communication:

  • Make eye contact
  • Use appropriate gestures and body language
  • Be consistent in your words, gestures, facial expressions, and tone
  • Enunciate
  • Pronounce your words correctly
  • Slow down
  • Do not interrupt when people respond
  • Develop effective listening skills to fully engage in conversation

Written Communication:

  • Keep it simple
  • Use specific words rather than general language
  • Use short paragraphs to break up messages and increase readability
  • Read messages out loud to yourself before sending
  • Maintain a positive tone by replacing negative words with positive ones

All Communication:

  • Use the right words - ensure you have the appropriate meaning
  • Be honest, patient, sincere, and respectful
  • Ask questions of your audience
  • Get feedback from your audience